VISION – MISSION – PURPOSE
Striving to provide superior logistics service offerings and information management to ensure Duncan and Son Lines continuously remains the trusted partner for our growing customer base.
Executing world-class logistics services to give our customers a competitive edge through our commitment to safety, technology, and entrepreneurial spirit.
Delivering exceptional supply chain support services to our customers while balancing the need for sustained profitability with the need to provide quality of life for our employees.
Investment in Safety
We recognize safety as an investment – not just a cost. We will invest to provide a safe and secure work environment for ourselves and for those we interact with on a daily basis.
Complete Customer Focus
We will listen to our customers’ needs and provide top level service in a timely manner for a reasonable return on our investment.
Total Employee Commitment
We will show our fellow employees we are committed to them through empowerment. We will see each other as internal customers who deserve world-class service. We will treat one another with professionalism and respect at all times. Our disagreements, challenges of each other, and conflicts will be healthy and constructive.
We will share a passion for continuous improvement of our internal processes and procedures. We will strive to continuously improve our operation through consistent training and development, process review, technology, and teamwork. Our efforts will result in operations which are effective and efficient.